3 Year Onsite PC Maintenance Contract

Features
This warranty provides 36 months on-site cover on Zoostorm PC systems. It should be bought at the same time as the system. It covers the base unit of the system only and is supplied as a card that must be completed and returned by the purchaser to Zoostorm within 14 days of the system purchase date to be valid.

Please note that this warranty is not applicable against any Zoostorm system with a RAID drive or any laptops.

The following terms and conditions have been provided by Zoostorm to cover the service they offer.

Purchasers Obligations
The purchaser must complete and return the warranty registration card directly to Zoostorm within 14 days of the PC purchase date. Failure to return the completed warranty registration card, together with a copy of the vendor's invoice, will result in a delay in Zoostorm providing the warranty service.

Warranty Service Provided
The provision of the service under this warranty will be on the base unit only and does not include monitors or other peripherals, which are covered by separate manufacturers warranty agreements. In the event of hardware failure, the company will, when necessary, attend the purchaser site and repair the computer hardware, by replacing the unserviceable parts. Zoostorm shall provide service to the mailinad of Britain only by a suitably qualified technician. The service will be provided Monday to Friday 8:30am to 5:50pm (excluding company holidays and Bank Holidays).

Period of Warranty
The warranty shall be provided for a period of 36 months from the date of purchase of the equipment and shall be provided between the hours of 8:30am to 5:50pm Monday to Friday with the exceptions of Bank and company holidays.

Charges
Any visits, repairs, parts supplied or other work carried out which are found to be outside the terms of this warranty will be charged to the purchaser, and will be payable at the point of service. A charge will be levied if access to the equipment is denied during our normal working hours of service.

Care of Equipment
The purchaser must ensure the environment and power supply conditions are suitable for the equipment, and that the equipment is cared for and maintained in accordance with the manufacturers recommendations and instructions.

General Conditions
The purchaser will ensure that no adjustments, alterations, interference or repairs are carried out to the equipment other than by an authorised representative of the company; failure to comply with these conditions will invalidate the warranty. It is the purchasers responsibility to ensure that adequate back-ups of all applications, operating systems and data are maintained. In the event of fault emanating from a manufacture or design fault, it may be necessary for the machine to be returned to the manufacturer for fault diagnoses, repair and test.

Exclusions
Software and Operating Systems, Breakdowns or failures arising from any external influences such as misuse, neglect, excessive wear to the equipment and other external influences such as, but not limited to, poor environmental conditions, electrical power surges, power failure, the use of incompatible or uncertified accessories or media and the effect of computer viruses.

The replacement of any parts classed as consumables such as floppy disks, tapes, magnetic media of any type and batteries.

Any consequential loss or liability of any kind to the purchaser caused by any decisions or actions made during or after the period when the services were delivered.

Force Majure. Zoostorm will not be liable for failures or delays attributable to causes beyond its control.

Governing Law. This warranty agreement shall be governed by English Law.